Open Hours : 24/7

368 9th Ave, 6th floor, New York,NY 10001






Amended and Revised February 15, 2023

Get Better Transportation LLC collects information about you when you use our website, mobile applications and other online services (collectively the “Products”). Get Better Transportation LLC. is dedicated to protecting your personal information and informing you about how we use it. Please review this privacy policy periodically as we may revise it without notice. Each time you use the Products or provide Get Better Transportation LLC. with information, you are accepting the practices described in this privacy policy at that time.

Information and Data We Collect From You

In order to operate all Products and to provide you with information about products or services that may be of interest to you, we may collect “personal information” (i.e. information that could be used to contact you directly (without using any of our Products) such as full name, location, postal address, phone number, social security number, credit/debit card information, or email address) or “demographic information” (i.e. information that you submit, or that we collect, that is not personal information; this may include, but is not limited to, zip code, hometown, gender, username, age/birth date, device and usage information, browsing history information, searching history information, SMS data, IP addresses, access dates and times, and registration history information).

Please note that nowhere on any of our Products do we knowingly collect, keep or maintain personal information from children under the age of 18, as we require that all users represent to us that they are at least 18 years old.

Use of Personal Information

We use your email address and your other personal information collected about you to help us efficiently operate our Products and communicate with you. Information we collect may be used to:

1. Contact with you in connection with transactions and other activities, send you communication and information we think will be of interest to you (including banners and special offers) and forward trip information from other users.

2. Facilitate communications between you and the driver, you and other users, or you and your friends, such as forwarding trip information and changes in estimated times of arrival (ETA).

3. Improve upon and personalize the Products, including develop new features, provide customer support, recommend content, features or social connections, advertise, facilitate payments, develop new services and features, send product updates, provide new safety features and send administrative messages.

4. Improve upon the services of third party providers and other associates.

Sharing of Information

We may share the information we collect about you as described in this Statement or at the time of collection. We may share your information with Drivers to enable them to provide you with services requested through our Products, third parties to provide a service or promotional offering made by them or by us, the general public if you submit content publicly via social media, a blog site, or other similar forum, and other third parties whose website integrates with our API or Products and Services. Additionally, we may share your information in an aggregated and/or anonymized form which cannot be reasonable used to identify you or in effort to comply with legal or regulatory request from a competent authority and we believe disclosure is in direct accordance with the law.

The Products may integrate with sharing features on social media sites and other applications. When you use such features to share information with your friends or the public, any data that you disseminate will be used in accordance to the privacy policies of those social media sites and other applications.

By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties, or electing to receive communications (such as emails or material by mail) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties, you consent to the provision of information by us to those third parties. Those third parties may use your personal information in accordance with their own privacy policies. Any third party with whom we are allowed to share your personal information is authorized to use your personal information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to Us.

California Privacy Rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Get Better Transportation LLC. does not share your personally identifiable information with third parties for the third parties’ direct marketing purposes unless you provide us with consent to do so.

How to Edit/Delete Your Information

Get Better Transportation LLC. provides you with the ability to edit your personal information by contacting team@getbettertransportion. Email our support team to update and correct your account information. So that we can protect the integrity of sensitive data, you cannot alter certain key pieces of information yourself. Get Better Transportation LLC. will comply with an individual’s request regarding correction, deletion, and/or access to the personal data it stores in accordance with applicable laws. Please note that we may retain certain information about you, even upon cancellation of your account, for an indefinite period of time unless required to erase such information by law. We will also respond to written requests to nullify your account information. By using Get Better Transportation LLC Products, you hereby warrant and represent that you understand and agree that all information submitted by you through our Products and Services becomes the property of Get Better Transportation LLC. and may be used at our sole discretion, in accordance with this privacy statement.

Information transmitted through boards, chats, polls or through any other means remain in Our databases and become the property of Get Better Transportation LLC. upon submission. Please keep this in mind if you decide to communicate personal information through any of these applications.


Get Better Transportation LLC. provides you with the opportunity to opt-out of receiving communications from us and our promotional partners. You may do so by emailing support team at team@localhost.

Special Cases in Which We Share Personal Information

Your personal information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy. We may also disclose personal information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of Get Better Transportation LLC or other users. We also may disclose your personal information to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control. Whenever personal information is disclosed under this paragraph, we may also disclose your demographic information along with it, on a non-anonymous basis. All of our parent, subsidiary and affiliated legal entities and businesses that receive your personal information or non-anonymous demographic information from us will comply with the terms of this privacy policy with respect to their use and disclosure of such information.

Changing our Privacy Policy

If at any point We decide to make material changes to our privacy policies, we will notify you by way of email or through the Products and websites. We encourage you to review the privacy policy periodically to make note of any changes. Your continued use after such changes will constitute a consent to the changes.

Contacting Get Better Transportation LLC

If You have any questions about this privacy statement, the practices of Get Better Transportation LLC or your dealings with Get Better Transportation LLC. You may contact Us at team@localhost.